The full government IT package
Your office is a login, not a location
Access devices and stay protected with government-grade security from anywhere.
Universal device compatibility
Use an interface that looks and feels the same across Windows, Mac, Linux, and mobile.
IT support without the red tape
Log in and resolve issues in the background while government colleagues continue to work.
Expanded options with integrations
Integrate with existing systems and ConnectWise® products, expand with extensions, and turn repetitive tasks into one-click automation.
More IT for each tax dollar
Choose from flexible and affordable plans that include mission-critical features—without expensive add-ons.
Transparency and control where it counts
Get a holistic view of technician activity, processes, software, event logs, and services then act with one click.
Secure and frictionless access and support
Government-grade cybersecurity
Worry-free work from anywhere
User authentication: Trust a layered approach including multi-factor authentication and configuratble user authentication sourced, including LDAP, IP login restrictions, session timeout, and brute force attack protection.
Role-based security: Gain granular control of who has access to which features, functions, and machines.
Permission-based security: Require technicians to get the “green light” before accessing certain government employee systems.
Audits and logs: Guarantee transparency and accountability by combining detailed server-level audits with session activity and video session logging.
Cloud or self-host: Host in the cloud by default, or bring ScreenConnect in-house if required to meet regulatory compliance requirements.
ScreenConnect On-Premise
Empower government IT with on-prem flexibility
Customizable deployment: Install on a server, VM, or VPS of your choice for personalized solutions.
Seamless connectivity: Connect technicians and end-users globally through a simple web browser.
Enhanced security: Meet regulatory compliance requirements with in-house hosting and FIPS-compliant encryption.
Robust performance: Benefit from a solution designed for high performance and scalability.
Comprehensive control: Maintain full control over your IT environment with on-premise deployment.
Access Management
Secure access without compromise
Security without compromise: Use privileged access management (PAM), enhanced security doesn’t have to mean complex processes or sacrificing usability to protect your end users.
Credential-less admin login: Eliminate admin password sharing by creating a single-use ephemeral user with an encrypted password that is never disclosed.
Least privilege access controls: Lock down your systems, then approve or deny access requests from ScreenConnect or apps such as Teams.
Automate access decisions: Create rules to automatically approve, deny, or notify a technician for repetitive requests.
NO CARD. NO COMMITMENTS
Start your free 14-Day ScreenConnect trial
Unlock the power of Remote Support and Access. Create your free account and:
- Manage, maintain, and optimize devices remotely with ease
- Resolve issues at any time without having to coordinate with end users
- Simplify and accelerate agent deployments across your network
- Fix hardware issues quickly using the end user's mobile camera