ScreenConnect™ Support Customization

Give your customers a customized remote support experience

Rather than displaying a single, one size fits all remote support experience for your customers, or an experience that doesn’t look and feel like it’s yours at all, ScreenConnect Support lends itself well to your business model and imagination. With extensive customization and solution integration capabilities, you get full control, and a remote support solution that you can call your own.

Serve remote support up your way

Add your brand mark

No HTML skills required; just insert your logo and save.

Edit over 1,200 settings

Toggle between and edit hundreds of features in the appearance tab.

Localize the language

Translate any text from English to your local language.

White labeling at its best

Stylize the portal

Style your guest page to welcome customers into your support portal.

Choose an icon

Drop in an icon to display during guest and host connections.

Change the favicon

Easily replace the ScreenConnect favicon with your own.

Design your theme

Customize the overall theme without writing a single line of code.

Add to your website

Embed into your site

Seamlessly embed into your website using an iframe.

Pick your hostname

Select an appropriate hostname and start connecting immediately.

Use custom URLs

Direct customers to your own custom ScreenConnect subdomain.

Improve your brand presence

Name your solution

Replace ScreenConnect with your own company or product name.

Customize the colors

Change the default red and gray scheme to any color combination.

Localize the language

Every menu item and dialog can be localized with our language extensions.

Choose your workflow

Take advantage of configuration options to enable or disable client features.

Empower your customers

Ensure peace of mind with notifications and consent controls.

Design your ideal remote support solution

Integrations and extensions

Easily implement highly versatile changes and additions to the web application.

Fully open architecture

Developers can deploy modifications to fit specific processes or implementations.

Your OEM solution

Make ScreenConnect your remote support, access, or meeting protocol.

Make your IT team unstoppable—Fix IT Faster with ScreenConnect! 

Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.